Greetings!
Whether you are currently working with Outer Beaches Realty (OBR) as your property management company or you are considering joining the largest network of homeowners on Hatteras Island, we'd like to take this opportunity to welcome you into the Outer Beaches family and tell you a little about who we are.
First, let's talk heritage - Outer Beaches has been on Hatteras Island for more than thirty years, and we haven't stopped growing. Thanks to our continued dedication on behalf of our homeowners, we maintain more vacation cottages in our rental program than any other Hatteras Island property management company.
Still family-owned, we've built our business upon the principles and values that matter most to us - those that we ourselves try to uphold in our daily lives. We strongly believe that if we treat our homeowners and guests with the trust, respect and courtesy with which as treat our own family, they will come back to us year after year.
The most important distinction between Outer Beaches and our competition is the bond of mutual trust we've forged with our homeowners and guests. In an industry where service is everything, customer interaction and feedback are what set us apart.
As a result, Outer Beaches boasts the most customer friendly business model in the industry. For instance, other property management companies continue to shortchange their customers with a barrage of additional fees upon check-in. OBR is the first to remove the nuisance of security deposits, credit card fees and advance year reservation fees from the renter's vacation experience.
OBR sets the standard for customer service, trust and integrity on the Outer Banks. By sharing the enclosed portrait of our family with yours, we hope to illustrate who we are at Outer Beaches and also who we aspire to be. You'll see concrete examples of how we distinguish ourselves from the competition and why keeping our promises to you, our homeowners and guests, is a family affair.
If you have any questions, please feel free to contact me at (800) 627-3150.
See you at the beach,
J. Alexander Risser
President
Outer Beaches Realty
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