Important Information For Your Trip

Travel Protection Insurance

Outer Beaches Realty has partnered with CSA Travel Protection to provide you with important insurance coverage, travel services and emergency assistance to take care of you while on your trip. Your Vacation Rental Agreement will include this optional plan, which costs 6.95% of your total reservation cost.

Illness ... Medical Emergencies ... Hurricanes ... Other Severe Weather ... Delayed Flights. Troubles can occur when you least anticipate them, forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. And when you are away from home, it can be even more difficult to manage. CSA Travel Protection anticipates the unexpected so you do not need to.

Plus, CSA Provides a Convenient 10-Day Free Look!

If you purchase this plan and are not completely satisfied, simply return your Description of Coverage to us within 10 days of receipt. Include a letter indicating your desire to cancel. If you have not already left on your trip, you will receive a full refund.

Insurance Coverage

(Underwritten by Stonebridge Casualty Insurance Company):

Trip Cancellation
Trip Interruption
Travel Delay
Baggage Delay
Baggage and Personal Effects
Travel Accident
Medical or Dental Expense
Rental Car Damage
Emergency Assistance (Emergency Medical Transportation)

Identity Resolution Services:

Included for six months starting on the scheduled departure date.

24-Hour Emergency Assistance Services:

Nurse Helpline
Medical Referral
Worldwide Medical Information
Embassy and Consular Services
Travel Companion Assistance
Emergency Cash Transfer
Interpretation/Translation
Legal Referral
Emergency Message Relay
Location Lost or Stolen Items
Vehicle Return
Pet Return
Replacement of Medication and Eyeglasses

Concierge Services:

Provides assistance with arranging sporting, amusement park and entertainment ticketing, fine dining reservations, golf tee times and special events.

Frequently Asked Questions about Travel Protection

How do I obtain coverage?
Your Vacation Rental Agreement shows the fee for this coverage. Simply pay the amount indicated with your initial deposit.

When is my coverage effective?
Coverage begins 12:01 A.M. the day after Outer Beaches Realty receives your payment and signed Vacation Rental Agreement.

What do I receive indicating my coverage?
The Description of Coverage is available for your review. Please contact our Guest Services/Reservations department at 1-800-627-1850 if you prefer to receive the Description of Coverage by mail. You may request your Policy/Certificate of Insurance directly from CSA Travel Protection by contacting them directly at 1-866-999-4018.

Who do I call with questions to make claims?
Feel free to call CSA directly at 1-800-541-3522. Thoroughly trained representatives are available to answer any questions you have about coverage or claims.

Travel Insurance is Underwritten By: Stonebridge Casualty Insurance Company, Columbus, Ohio; NAIC #10952 (all states except as otherwise noted) under Policy/Certificate Form series TAHC5000. In CA, CT, HI, NE, NH, PA, TN and TX, Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OR, OH, VT, WA and WY, Policy Form #’s TAHC5100IPS and TAHC5200IPS.

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