At Outer Beaches Realty, we know what’s important to our Guests and want you to feel safe when selecting a Hatteras Island vacation rental company for your 2021 vacation.
If Dare County is closed to visitors due to COVID-19 and travel insurance isn’t covering the closure, Guests scheduled to arrive will be provided options so they will not lose out on their vacation investment.
Currently, we do not anticipate another travel restriction for visitors. In the event of another government-mandated closure, we will contact you as soon as possible via email to explain restrictions in place and options to consider. If rescheduling (recommended) is not an option for you, we will also allow requests for refunds to be accommodated. Refunds take many hands and we will process them as quickly as possible; however, it could take up to 90 days to fully process the refund, following the scheduled arrival date.
Please note, these options will only be offered if you and your traveling party are scheduled to arrive during the closure and are unable to access the area due to government-mandated restrictions into our area AND access is not a covered event by our Travel Insurance Partner. Additionally, we cannot offer any options if travel restrictions are imposed by non-local governments such as the state of North Carolina, or other travel disruptions, such as hurricanes or evacuations normally covered by Travel Insurance.