FREQUENTLY ASKED QUESTIONS
Yes, your party gets a non-cash credit toward beach gear for your stay! One credit per reservation.
Just select the items you want up to 48 hours prior to your arrival, and VayK Gear will have your order waiting for you. Any balance over the $250 credit can be paid by credit or debit card.
You can select your beach gear items up to 48 hours prior to your stay for just a $15 delivery fee, that is waived if your order is $50 over your credit amount. Make sure you make your selections by then. Otherwise, VayK Gear can’t guarantee they’ll have it waiting for you, and late fees will apply. There is a 5 p.m. cut-off for next day deliveries.
Yes, VayK Gear will deliver on your arrival day. Just leave it where you find it and they’ll pick it up too!
Sorry, no pickups. VayK Gear delivers everything!
No problem! You can make changes up to 24 hours after your arrival. Please note: Selection changes can be made up to 48 hours prior to arrival free of charge. Selection changes made after 48 hours prior to arrival are subject to availability and a $25 delivery charge, and your delivery will be made on the next scheduled delivery day.
Any remaining credit is good for beach gear selections until it expires 24 hours after you arrive. Credit may not be used towards damage protection, service fee or late charges. So make sure you use all of your credit!
Yes! Just check the “Gear Damage Protection” box during checkout and you can vacation worry-free!
No, but VayK Gear keeps a credit card on file for any damaged or lost gear.
Just leave the gear clean and where you found it. VayK Gear will pick it up!
Yes! Outer Beaches has worked with VayK Gear to create a deal for non beach gear included houses, too. After booking, you’ll receive an email from VayK Gear with an exclusive discount offer just for you.
Sorry, no. At this time, beach gear can be delivered to houses only, not condos.