Communication 9: 7/30 at 5 p.m.

 


Dare County remains under a mandatory evacuation of visitors to Hatteras Island effective at 6 a.m. Saturday, July 29. No re-entry timeline has been provided at this time.

FROM THE LATEST DARE COUNTY RELEASE:

Cape Hatteras Electric Cooperative (CHEC) announced today that testing indicates all three cables providing power to Hatteras Island were compromised when steel casing was accidently driven into the transmission system on Thursday morning, July 27. 

State officials have been in constant communication with Dare County officials offering the full support of the State of North Carolina to solve this unprecedented complete loss of power delivery to Hatteras Island.  Both County and State officials are committed and working with CHEC to bring all resources possible to pursue both temporary and permanent repair solutions. According to Emergency Management Director Drew Pearson, with very limited service restored using portable generators, the priority now is to expand that capability to deliver a level of service that will allow visitors to return to the island as soon as possible.   

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NEXT STEPS FOR GUESTS:

Following all official county orders, all Outer Beaches homes remain closed. Guests due to check in this weekend should delay arrival until the evacuation order has been lifted. For Guests due to check in August 4-6, we do not yet have any information on if/how your vacation will be impacted. We will communicate with you via these updates and a direct email as soon as we have more information that relates to your stay.

Refunds for shortened or missed vacations are being issued at the determination of travel insurance providers. For Guests who purchased travel insurance, please contact your provider (found here: /vacation-rentals/travel-insurance/) with your reservation number or policy number for more information or to file a claim for coverage. Click here to download the Emergency Declaration for Mandatory Evacuation for travel insurance purposes.

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NEXT STEPS FOR OWNERS:

From Dare County:

Currently, Essential Personnel (Priority One), Permanent Residents & Essential Personnel for Critical Businesses (Priority Two), and Non-Resident Property Owners & Non-Resident Employees of Non-Critical Businesses (Priority Three) are allowed access to Hatteras Island with proper reentry credentials. Details regarding reentry procedures are available at darenc.com/reentry. As you approach the checkpoint north of the Bonner Bridge, please have your license, reentry pass, or tax bill readily available.

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Outer Beaches is cooperating with all Dare County and CHEC orders and recommendations to support their efforts in restoring power to all areas as quickly as possible. At this time, we are waiting on next updates from CHEC and Dare County officials, and we will continue to communicate all new information as soon as it is received. Our next scheduled update will be at 10 a.m. tomorrow, July 31, unless additional information is received earlier.

Outer Beaches offices and phone lines will reopen tomorrow, July 31, at 9 a.m.. Please anticipate a high call volume and extended wait time. We are working to answer all questions as quickly as possible, so we appreciate your patience as we work through this difficult situation.

-The Outer Beaches Realty Team