Delivering a good night's sleep to all of your guests
As the only property management company on Hatteras Island to have a commercial laundry facility and own all of our inventory, you can rest assured (on a cozy OBR pillow case) that you and your guests will always find clean and comfortable linens and towels upon arrival. Our long-term and well trained staff along with tried-and-true systems allow us not only to process hundreds of thousands of pounds of inventory every season with unbeatable accuracy, but also to deliver high quality, well maintained products all season long.
Support Services Manager
Processing Power and Accuracy
Our towel and linen services are a finely tuned (washing) machine you can count on; Our expertly-run laundry facility processes more than 500,000 pounds of laundry in a single season with a less than 1% error rate.
High Quality Inventory
Our standards for linen thread count and towel quality exceed industry standards, so your guests can enjoy comfort beyond their expectations.
Longevity and Training
With our full-time laundry team’s average tenure of 9 years, our seasonal teammates’ average tenure of 8 seasons, and all staff members being trained in every position, no one knows laundry care and production like we do.
Local, On-Site Management
Our laundry services are 100% local with everything processed and stored in the heart of Avon, so we never have to rely on off-Island services for your guests’ needs and can deliver last-minute requests with quick turnaround time. On top of that, our on-site Support Services Manager will give you peace of mind that your linens and towels are a top priority.
Going Above and Beyond
Not only do we care for linens and towels, we’re here to help if an in-home washer or dryer goes down and a guest needs their clothes washed. We also help maintain owners’ comforters and blankets to help make sure all of your bedding stays in top condition.
Bed Bug Protocol
The Hatteras Island vacation rental market is not immune to bed bugs, so our laundry facility has an annually-reviewed priority response protocol in place together with Outer Banks Pest Control to protect your guests and your home from potential bed bug occurrences as soon as they are identified.