Great Homes Deserve Great Service
Making the switch to a new rental company is easier than you think. Join a team you can trust who cares about you AND
your home. Join a brand with a reputation for being a strong leader within the vacation rental market and the
community. We’ve spent over 40 years delicately refining our brand to become the market leader for Property
Management ratings across the Island. And we’re seeing new Owners make the switch all the time.
Here’s what we’re doing – and how we're doing it differently – to set us apart from the
pack. With local on-site management, innovative marketing technologies, and consistency in training and leadership
development, we’re confident our team can help you reach your goals and achieve Homeowner Bliss. Sound too good
to be true? Don’t take it from us. Keep reading…
What OBR Owners are saying
We have been beyond satisfied having OBR handle our beach rental home for us! OBR consistently
provides us top notch service that is passed along to our guests. It’s a worry-free relationship for me,
knowing OBR is handling bookings and only calls me when there is a definitive need. Otherwise, I know our home
is ready week-to-week based on the satisfactory reviews of our guests. The cost of OBR’s service is very
reasonable considering the effort that goes into keeping our calendar full of bookings from spring to fall,
even some in-between. I would highly recommend OBR to Owners looking to relieve the stress of "doing it
We started with OBR in 1991 with our first rental home, Flash Forward. We now have three in the
program. We appreciate the service and the teams that work so hard to create a great holiday for our Guests.
Our family decided to remain on Hatteras During Hurricane Arthur. My husband and I were very
impressed with the Outer Beaches Realty staff before and after the storm. They could be seen everywhere
assessing and cleaning up the damage to the Owners homes. During the past four years, all maintenance issues
have been handled professionally and promptly. The staff at OBR are really the very best and we have enjoyed
great service by a dedicated group of people.We heartily recommend them to Owners who want their properties to
be maintained and marketed as the best on the Island.
This will be our 4th year with Outer Beaches Property Management and I can't say enough about the
service they provide. It's tough living 500 miles away from our rental property, but we rest easy knowing
that Outer Beaches is taking care of our rentals and maintenance. Everyone we have dealt with at Outer Beaches
takes a personal interest in providing the best vacation rental for our Guests. They are quite responsive to
inquiries and provide great communication and feedback about our property, especially during severe storm
aftermaths. We would highly recommend Outer Beaches for someone needing a property management company!
We made the jump to OBR after owning our property for a year. OBR was an essential piece in navigating
the purchasing process for us and their subsequent property management company has been outstanding. Work order
requests are completed almost immediately and done professionally, the cleaning teams we have worked with have
left our house immaculate and the guest services department has been very accommodating for our renters.
After a few decent rental years with another management company and a dismal year, we decided to switch
to OBR. Within a few weeks of switching, our house was more than half rented, and soon was completely rented
for the season. This was a faster booking than we had ever experienced. We felt like our investment would bring
us a positive return for the first time in a while. We were very pleased with the service from OBR and the
helpfulness of the staff. The online presentation and photos were top-notch, and this is a huge part of what
has helped us achieve full booking each year. We are glad that we can leave the management of our house in
We have been homeowners in Outer Beaches Realty program for over 20 years, with multiple homes, and we
are as happy, if not happier with OBR today as we were when we bought our first home in Avon. The most
important aspects of their rental program to us are continual improvements in the quality and variety of
services offered to homeowners and renters. Management at OBR is always available and responsive. The
Maintenance Department is second-to-none with in-house services and suggested contractors. OBR always seems to
be on the forefront of new ideas and has presented us with data in the industry to suggest home improvements
that led to more rental weeks. It is great to feel tha twe and OBR are partners in the rental property
In the 12 years that we have had our property, OBR will be our 4thand last rental management company.
In the 6 months since we signed our contract, we have morerental weeks than ever,and it is only February. Our
decision to place our homes with OBR was one of the best moves we have made. Not only will our revenues soar
but the people at OBR are wonderful to work with and we trust them with our home.
We have been renters on Hatteras Island for the last 10 years and prior to that, in the Northern part
of the outer banks for over 15 years. During this time, we have experienced some good rental agencies and some
bad. When it came time to pick an agency to help us with our newly constructed dream home in Hatteras, we knew
we wanted a local agency with a personal touch. We wanted an agency that had the service levels that would
maximize the enjoyment of the families who rented our home while at the same time, respecting our Ownership and
helping us protect our investment. We did talk with others, but the warm welcome we received from Outer Beaches
Realty at our very first meeting sold us immediately. Our decision has proven to be the right one. This is our
first beach house and our first rental experience as owners. OBR and their staff have been fantastic throughout
the entire process. We have regular contact with real people on a consistent basis, get quick answers to many
questions we have, and they are a great resource for anything Hatteras. OBR’s experience, staff, and
commitment to service have exceeded our expectations
We’ve teamed with OBR for four seasons now, and we have bene very pleased with the partnership.
The OBR team is unfailing professional and responsive to all the issues related to vacation property
management, and their commission and fee structure is competitive and fair. We unconditionally recommend
working with OBR, and we look forward to partnering with them for a long time.
And what a breath of fresh air to be with OBR with regards to the last realtor...All of the OBR
personnel, I mean every single person that I have spoken to on the phone or met within this organization, has
given outstanding customer service. I have never had the feeling of being "brushed off" on the phone,
even during their hectic busy summer season. In this day & age, you can’t find good customer service
anywhere. Through my previous experience with several other realtors on our island, Outer Beaches Realty is by
FAR the best
Three words: peace of mind. Giving Outer Beaches the management of the rental of our beloved retirement home in Avon which is ten hours from our main residence has allowed us to know that it is safe and secure while allowing others to enjoy its comfort, views, and amenities. Thanks again to OBR’s incomparable staff!
We have had OBR list our homes for rental for the last two seasons and could not be happier. The OBR
staff exhibits a level of professionalism that is unmatched. Furthermore, having dealt with smaller realty
organizations with limited staff, who were forced to be "Jacks of all trades" OBR has a staff of
highly trained, focused individuals who have unique capabilities to address issues brought up by the homeowner
or guests. We would not consider any organization other than OBR to manage the rental of our property.
We joined and remain with OBR as owners because of first impressions. It was and remains clear at all
levels that the OBR family of staff and leadership go to considerable lengths to get to genuinely know and
serve their ownership community. Competent and successful property management in a highly competitive
marketplace is all about successfully balancing, communicating, and juggling the needs of OBR owners, guests,
rental browsers, vendors, staff, and local government/services. Successfully doing this calmly, consistently,
and reliable at every management and employee level is a 24/7 challenge for every service-based business and
OBR succeeds 24/7.
This was our first year in the rental program, and the OBR staff did everything possible to ensure
that the guest as well as the Owners had a wonderful and positive experience! We look forward to being part of
the OBR family for many more years to come!
After owning three different properties over the last 14 years on the Outer Banks and working with
quite a few of Outer Beaches Realty’s competitors, I can say that it has been a pleasure to work with
them. The individuals that I have worked with so far have been very knowledgeable and helpful in bringing me
into the rental program and making suggestions that I had not been accustomed to with their competition. After
being in facilities management for the last 35 years and overseeing 700,000sf of business properties, I Can say
that their maintenance staff seems to be very knowledgeable. I have only been with Outer Beaches for a short
period of time but so far they have impressed me overall with their ability, customer service, and knowledge of
This is our 7th year as a property owner on the Outer Banks. Originally, we contracted with a
different property management firm to handle our home. The first year was nothing but a series of problems and
issues. Plus, we only had 9 rentals. We knew we could not continue to try and have a beach rental property 600
miles from where we live with all the difficulties and frustrations we were experiencing. After some research
and speaking with other property owners we decided to ask Outer Beaches to assume the management of our home.
This will be our 6th year with outer Beaches. Outer Beaches staff are wonderful to work with. Courteous,
professional, efficient, friendly, and competent. They do what they say when they say they will do it and they
do it right. Their marketing program is strong. Our rentals more than nearly doubled the first year we were
with them. We have especially appreciated their storm preparation and recovery program. We have never regretted
our decision to partner with Outer Beaches.
We chose Outer Beaches Realty primarily because of the helpful, friendly people we met during our
search for a new rental management company and have since been happy with our decision because of the
consistently reliable communication and rapid, efficient addressing of our concerns, questions, and requests.
In addition to this excellent service, we’ve been pleasantly surprised by the earlier booking and
increased number of rental weeks for our cottage. Thanks for guiding us through the process and thanks to the
people of OBR who have made this a good experience.
When we became new home owners on Hatteras Island, we knew that partnering with Outer Beaches Realty
was the only way to go. We have been vacationing on the Island for many years. Outer Beaches has always been
our Realty of choice because of their wonderful customer service, friendly staff, and beautiful choices of
rental homes. As renters, we were always satisfied with a quick response for any needs. As Owners, we are
confident that the Outer Beaches Realty team will ensure that our renters will be completely satisfied.
We have been very satisfied with our decision to use OBR for our property manager. OBR was very
helpful in getting our home set up. OBR has always made the extra effort to offer new services that have
enhanced our home’s Rental value. OBR has also provided peace of mind by quickly letting us know if our
home sustained any damage during one of the major storms. We have always felt like part of the OBR family.
We have a strong sense of comfort knowing that Outer Beaches Realty is managing our rental property
and ensuring our Guests have a fantastic stay.
We started with OBR two years ago and have been very pleased with our decision. OBR has been
professional and very responsive to our needs as homeowners. Many of the staff have been at Obr for an extended
period of time and are clearly committed to their mission to serve both Owners and Guests. I recommend OBR
highly and without reservation.
As new homeowners to " Captain Quarters " on the Outer Banks of North Carolina, we are
extremely lucky to have found Outer Beaches Realty. Outer Beaches has proven to be invaluable to us as
long-distance homeowners. The Outer Beaches entire team of employees has gone above and beyond any expectations
we could have imagined. The personal attention we encounter each and every time makes us feel like our home is
the only property they manage and that we are as important as family. Outer Beaches, in my opinion, has no
competition when it comes to professional customer service on the entire Outer Banks of North Carolina!